Hello
I just upgraded our SEPM 11. to 12.1.4. That worked perfect and in this step I reconfigured SEPM to use a proxy. LU works greate with this proxy but a few times a day (and every time I restart SEPM / SEPM-Webserver and relogin to SEPM) I get this log entries:
Apr 03 2014 13:18:01 [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-1] [ERROR] [com.symantec.sepm.server.module.dashboard.StatusTask] - Connection timed out: connect
java.net.ConnectException: Connection timed out: connect
at java.net.DualStackPlainSocketImpl.connect0(Native Method)
at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:79)
at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)
at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:579)
at java.net.Socket.connect(Socket.java:528)
at sun.net.NetworkClient.doConnect(NetworkClient.java:180)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:378)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:473)
at sun.net.www.http.HttpClient.<init>(HttpClient.java:203)
at sun.net.www.http.HttpClient.New(HttpClient.java:290)
at sun.net.www.http.HttpClient.New(HttpClient.java:306)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(HttpURLConnection.java:995)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:931)
at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection.java:849)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1299)
at java.net.URL.openStream(URL.java:1037)
at com.symantec.sepm.server.module.dashboard.StatusTask.retrieveWindowsDefinitions(StatusTask.java:122)
at com.symantec.sepm.server.module.dashboard.StatusTask.updateStatus(StatusTask.java:72)
at com.symantec.sepm.server.module.dashboard.StatusJob.executeInternal(StatusJob.java:49)
at org.springframework.scheduling.quartz.QuartzJobBean.execute(QuartzJobBean.java:113)
at org.quartz.core.JobRunShell.run(JobRunShell.java:206)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:548)
Apr 03 2014 13:18:01 [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-1] [ERROR] [com.symantec.sepm.server.module.dashboard.StatusTask] - error.dashboard.retrieve.windowsDefinitions
Apr 03 2014 13:18:01 [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-1] [ERROR] [com.symantec.sepm.server.module.dashboard.StatusTask] - Unable to retrieve latest Av definitions version from Symantec
Also I get the effect, that the Home screen in SEPM is not refresh completly.
What I can see is, that our firewall blocks three connection wich are made directly from the SEPM server to the internet:
- org01.terrachotta.org
- *.deploy.akamaitechnologies.com
- *.deploy.akamaitechnologies.com
If a add a rule to the firewall wich allowes direct HTTP traffic from this server to the internet, the above error does not appear and the Home screen is up to date.
Why are these connections not made through the proxy? Any idea?
Kind regards,
Funny