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Sep.Cloud: Upgrading the anti virus agent to latest version

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I need a solution

 

All,

As this is the first major software update since I use Symantec cloud Endpoint I'm a bit in the dark on the correct procedures, hope you can help.

I run a collection of endpoints in these versions:

Platform version: 2.03.60.2571
Protection Version: nis-20.4.0.40

Software has been installed on the endpoints via mannual install and GPO. I have a system policy that is set to update software at any time.
Since this month there is an agent upgrade availeble that needs to get installed. Versions:

Platform version: 2.03.60.2571
Protection Version: nis-21.5.0.19                    

I've noticed some clients received the update automatically via the internet. I don't seem to find a way to force update from the console. Clicking on the "check sofware" on the client returns a software up-to-date. Altough a new version is availeble. Should I just wait until all cleints received the update....

Should I first update the msi in the GPO or is this only important for new clients? When upgrading via GPO should I use the GPO update feature or should I redeploy with a new msi package?

I know, a lot of questions. I would really appreciate your help.

Greets,

Mike

 

 

 

 


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