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cannot connect to management server

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I need a solution

I have a laptop with the management agent installed and when I click on check in, I get the error: unable to connect to server.

The url http://servername:80/GECommincationWS.asmx is up and I am able to connect to it via brower.  Logging has been setup to level 5 and I get the following within the EACommunicatorSrv00.log:

[01/28/15 11:30:15][ERROR][1356][0x578][EAFRCliDBWrapper][SYSTEM][CEARegException: Error#14, CCommunicationData::LoadFromReg - iEAClientDB->getDWORDData for communicationMinutes failed.][EAFRCliDBWrapper.cpp:689]

[01/28/15 11:30:15][ERROR][1356][0x578][EAFRCliADSIComm][SYSTEM][GECommunication ERROR Exception in m_CDBWrapper->LoadRegClass(hCommData) - message CEARegException: Error#14, CCommunicationData::LoadFromReg - iEAClientDB->getDWORDData for communicationMinutes failed.][EAFRCliADSIComm.cpp:848]

[01/28/15 11:30:15][ERROR][1356][0x578][EAFRCliADSIComm][SYSTEM][ADSICommunicationThreadProc - LoadCommunicationData failed.][EADLL.cpp:262]

Please let me know what I can do to troubleshoot


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