Quantcast
Channel: Symantec Connect - Products - Discussions
Viewing all articles
Browse latest Browse all 19521

Upgrading SEP with upgrade packages. HELP!!!

$
0
0
I need a solution

Upgrading clients to 12.1.5, using upgrade packages stored on the GUPs at remote locations.

I use MoveClient to scan and put users into their most recent location (works great)

When a user is in the office, they upgrade fine.  The issue is when a user starts and upgrade and leaves the office, either onto VPN or to another office.

User then tanks the line at the office because they are trying to download a 600 MB package across the wire.

The questions I have are, is there a way to kill the download on the workstation?  How do you push out your upgrade packages?  Should I scrap doing it with SEP and use SCCM to deploy new packages?

Also sometimes a package gets stuck, and the workstation just keeps trying to download it.  We had one receive 30GB of data before the user went off line. If I look at the IIS logs on the GUP we see this.

2015-02-19 13:01:10 10.144.1.93 GET /sep12/setup32.exe - 80 - 10.144.7.130 Smc 200 0 0 51246
2015-02-19 13:02:40 10.144.1.93 GET /sep12/setup32.exe - 80 - 10.144.7.130 Smc 200 0 0 50637
2015-02-19 13:06:38 10.144.1.93 GET /sep12/setup32.exe - 80 - 10.144.7.130 Smc 200 0 0 135018
2015-02-19 13:09:49 10.144.1.93 GET /sep12/setup32.exe - 80 - 10.144.7.130 Smc 200 0 0 112305
2015-02-19 13:13:55 10.144.1.93 GET /sep12/setup32.exe - 80 - 10.144.7.130 Smc 200 0 0 136953
2015-02-19 13:17:26 10.144.1.93 GET /sep12/setup32.exe - 80 - 10.144.7.130 Smc 200 0 0 134675
2015-02-19 13:21:06 10.144.1.93 GET /sep12/setup32.exe - 80 - 10.144.7.130 Smc 200 0 0 136391
2015-02-19 13:24:21 10.144.1.93 GET /sep12/setup32.exe - 80 - 10.144.7.130 Smc 200 0 0 114145
2015-02-19 13:28:01 10.144.1.93 GET /sep12/setup32.exe - 80 - 10.144.7.130 Smc 200 0 0 114239
2015-02-19 13:32:03 10.144.1.93 GET /sep12/setup32.exe - 80 - 10.144.7.130 Smc 200 0 0 135221
2015-02-19 13:35:18 10.144.1.93 GET /sep12/setup32.exe - 80 - 10.144.7.130 Smc 200 0 0 112866
2015-02-19 13:39:21 10.144.1.93 GET /sep12/setup32.exe - 80 - 10.144.7.130 Smc 200 0 0 135190
2015-02-19 13:42:54 10.144.1.93 GET /sep12/setup32.exe - 80 - 10.144.7.130 Smc 200 0 0 133786
2015-02-19 13:46:08 10.144.1.93 GET /sep12/setup32.exe - 80 - 10.144.7.130 Smc 200 0 0 114208
2015-02-19 13:50:06 10.144.1.93 GET /sep12/setup32.exe - 80 - 10.144.7.130 Smc 200 0 0 134628
2015-02-19 13:53:40 10.144.1.93 GET /sep12/setup32.exe - 80 - 10.144.7.130 Smc 200 0 0 134691
2015-02-19 13:57:18 10.144.1.93 GET /sep12/setup32.exe - 80 - 10.144.7.130 Smc 200 0 0 134847

It looks to me that the workstation just keeps trying to get the file, and retries, and retries?  Any ideas?

Thanks!


Viewing all articles
Browse latest Browse all 19521

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>