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SEP clients not upgrading after accepting upgrade package

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I need a solution

I have two servers that are running an older version of SEP. In the properties for each it shows the following:

Group Update Provider: Flase

Deployment status: The client decided to accept the upgrade package

Deployment message: Client has accepted upgrade package, version 12.1.4112.4156

Deployment target version: 12.1.4112.4156

There are other servers in the same client group as these two which successfully upgraded awhile ago and some say True for group update provide while some say false. I believe a system reboot was performed to see if that would fix the issue and the server would upgrade to the newer version but that did not happen. What causes this to happen, how do I get the server to run the newer version of SEP, and why do some servers say flase for Group update provide while others say true?

Thanks.


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