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Symantec Endpoint Protections blocks IP of Proxy Server whenever any website is visited.

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I need a solution

In a Symantec Endpoint Protection Environment of around 1700+ computers, one computer is having issues with Symantec. Whenever any website is visited, Symantec Pops a message up that Port scan was tried and blocks that IP which happens to be the IP of proxy server. Internet stops working when this IP is blocked. It has been 2 days since this problem started. Any help would be appreciated. These 2 rules are blocking the traffic.


IncomingBlock UPnP Discovery from external computers
OutgoingBlock all other IP traffic and log

Any help would be appreciated.


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